We are firmly committed to protecting your privacy.
If you do not accept this Privacy Statement, please stop using our website (the "Website") and do not make any further use of it. If you continue to access and use the Website, this will constitute your acceptance of this Privacy Statement.
In this Privacy Statement, the terms personal data and processing have the same meaning as in the Data Protection Act 1998.
We may revise this Privacy Statement at any time by amending this page, you must check this page from time to time to take notice of any changes We make, as they are binding on you (save that the changes will not apply in respect of personal data already collected about you, unless the changes give you extra rights).
Protecting Your Privacy
At Sirius Solutions, we are 100% committed to protecting the privacy and security of our customers and site visitors (yep, we mean you). The Sirius Solutions team members are customers themselves, of both Sirius Solutions and other internet sites – so we totally appreciate and respect how important privacy is. If you have any questions about how we Protect Your Privacy, drop us a line at dataprotection@siriussolutions.co.uk
For all our services, the data controller — the company that’s responsible for your privacy— is Sirius Solutions.
How we use your information
We use your information in a number of different ways — what we do depends on the information. The tables below set this out in detail, showing what we do, and why we do it.
Your name and contact details
|
How we use your name & contact details |
Why? |
|---|---|
|
Deliver your purchases to you |
We’ve got to do this to perform our contract with you (it’s a bit hard to send your order if we don’t use your name and contact details!) |
|
Send you service messages by text, e-mail or through our app, such as order updates |
We’ve got to do this to perform our contract with you (so you can tell when your order is coming) |
| Sending you information by email, SMS, or post, about our new products and services | To keep you up to date. We only send this with your permission |
| Fraud prevention and detection | To prevent and detect fraud against either you or Sirius Solutions – unfortunate, but absolutely essential |
| Showing you siriussolutions.co.uk adverts as your browse the web | So you can see our latest products and deals |
| Finding out what you, and other customers, like | To ensure we are giving you what you want, and to stay ahead of the competition |
Your date of birth information
| How we use your date of birth | Why? |
|---|---|
| Fraud prevention and detection | To prevent and detect fraud against either you or Sirius Solutions – unfortunate, but absolutely essential |
Your payment information
This means your card’s security/CVV code, don’t worry, we don’t keep them.
|
How we use your payment information |
Why? |
|---|---|
|
Take payment, and give refunds |
We’ve got to do this to perform our contract with you — we’re not giving all our stuff away! |
|
Fraud prevention and detection |
To prevent and detect fraud against either you or Sirius Solutions – unfortunate, but absolutely essential |
| How we use your contact history | Why? |
|---|---|
| Provide customer service and support | We’ve got to do this to perform our contract with you, after all, you expect the best service from us |
| Train our staff | So that, when you contact us, you get the best possible customer service |
| How we use your purchase history and saved items | Why? |
|---|---|
| Sell you things | We’ve got to do this to perform our contract with you — if you can’t put stuff into a basket, you can’t buy it! |
| Provide customer service and support, and handle returns | We’ve got to do this to perform our contract with you |
| Finding out what you, and other customers, like | To ensure we are giving you what you want, and to stay ahead of the competition |
| How we use information about your phone or laptop, and how you use our website and app | Why? |
|---|---|
| Improve our website and set default options for you (such as language and currency) | To give you the best possible shopping experience |
| Protect our website | To prevent and detect fraud against either you or Sirius Solutions – unfortunate, but absolutely essential — and to meet our legal obligations about looking after your data |
| How we use information from accounts you link to us | Why? |
|---|---|
| To enable you to log into our website simply and easily without having to create a specific account | To make it easier for you to use siriussolutions.co.uk and purchase those items you want! |
| To provide product recommendations | So you can quickly spot things which take your fancy |
| How we use your responses to surveys, competitions and promotions | Why? |
|---|---|
| Run the survey, competition or promotion | We’ve got to do this to perform our contract with you — if we can’t use your entry, you can’t possibly win! |